Frequently Asked Questions
Still have questions?
how long does it take?
This will depend on things like the size of the project, the condition of the space, and your motivation level. Typically a 3 hour session will allow us to get a good start on or even finish a small space. Larger areas can take longer, and a time frame will be discussed during the initial consultation.
Can you start the same day as the consultation?
After the consultation, we can begin working right away should we decide to proceed and schedules permit.
do you bring the NECESSARY supplies, or do i purchase them?
It is the responsibility of the client to supply bags/boxes/bins and cover any additional storage costs. To keep these costs down, I will reuse existing bins and storage items you already own. When shopping for additional storage, I will keep in mind our pre-discussed budget.
Do I have to be home?
Although participation is strongly encouraged, no. In certain situations you can just provide entry access and I will take it from there.
Are your services negotiable?
Though I consider myself flexible and accommodating for the more time-consuming projects, please keep in my mind session prices are firm.
DO you Have insurance?
Yes, better safe than sorry! Of course, I do my best to ensure that everything I do is safe, but I will not hesitate to recommend outside help if there is concern. Carrying business insurance assures me as well as you.
Do you charge extra to drop off donations?
I will gladly haul away items within reason. Should multiple trips be necessary, or the use of a truck, additional charges will incur.
What if I need to cancel?
Totally understandable! Keep in mind, you will be subject to a $50 rebooking fee for notice given under 72 hours. Both the client and I have the right to cancel services at any time. If the client elects to terminate the engagement, client remains responsible for any fees incurred prior to termination.